Year-End Statements: All Departments

This is the process for year-end statements for all clients. This training is for all departments and is detailed.

Here is a link to a step-by-step guide for the year-end statements. It would be worthwhile for all Team Leads, Accountants, and Database team members to watch in September or October of each year.

 

Here is our year-end tracking sheet.

 

Two things to remember, not included in the video:

  1. How to send YE statements via email mail merge (Shae knows how to do this. Better to queue this up via Klenty rather than Outlook though, if a CRM is not available to send them; see below)
  2. Common Word mail merge formatting issues to check for & their resolutions:
    1. Fonts from merged data differing from rest of template -> Toggle merge field and add \*Charformat to end of code
    2. Monetary amounts showing as 20000 rather than $2,000.00 -> Toggle merge field and add \#$#,00.00 to the end of the code
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