We are exclusively trying to funnel all MFA codes through the Keeper platform. If you are consistently encountering an error when Keeper autofills the MFA code, please check your internal clock. Check your computer settings and check to see if your time is set to automatically and synchronize your clock.
Troubleshooting: MFA within Keeper Read More »
You may receive emails from scammers phishing for information. Here is what you should look out for and what you should do to report these emails. 1. What email address is it actually coming from? Here is an example where the “from” name is Shae Hinson, but the email is something else. It even looks like
It’s super important to ensure you are running the most up-to-date Keeper extension on your browser. This will guarantee you have the latest version that can autofill on all platforms, and will refresh any passwords in your vault that may have changed. See video here on how to know if your Keeper extension requires any
Keeper Extension Update Read More »
Using Keeper to autofill on your iPhone Applications. See video of iPhone screen here on how to toggle Keeper autofill on your device. Please make sure you download the Keeper Security app to your phone first and login before adjusting your settings. Step overview: Download Keeper Security App Open your device’s Settings app. Scroll down
Keeper | Autofill iOS Applications Read More »
We are in the process of moving all MFA Codes through the Keeper platform. If you have found that MFA codes are no longer going to the shared mailbox they previously have been sent to, please check the Keeper record for the two-factor authentication code. It can be found at the bottom of the record,
MFA Codes in Keeper Read More »
Please note, we never want to email usernames or passwords. Rather, we want to use Keeper for all password management. Often we need to update existing passwords found in Keeper. When you don’t have access to update the actual record, we still want you to use Keeper. Here is how we want to use Keeper
Updating Passwords in Keeper Read More »
In Keeper, all Accordians will have access to the ‘Save New Passwords Here’ folder. Please only save shared passwords in this folder. All personal passwords should be saved in your own vault. When saving new passwords to this folder: Name the record with two identifying features: the name of the client and the name of
Save New Passwords in Keeper Read More »
Sharing Dropbox Links with clients and team members: HOW TO SHARE WITH ACCORDUS TEAM MEMBERS: Copy and paste the URL in the search bar HOW TO SHARE WITH CLIENTS: Create a view-only link using the ‘share feature’ within the Dropbox folder or item (used for all clients outside of our organization) Video showcasing both
Sharing Dropbox Links Read More »
Accordus Password Policy Please review the notes below and take action as needed: 1. Use unique passwords – It’s ok to write them down and keep them in a secure location in your home. It is safer to write them down than to reuse your passwords. Once hackers break into one account, then they will try the
Accordus Password Policy Read More »
We use shared mailboxes to streamline processes for clients, access verification codes for shared systems, and more. Some shared mailboxes you are automatically provided access to depending on your role at Accordus. Other shared mailboxes (for clients, verification codes, etc.) you might need to request access from [email protected]. Here is how to OPEN a shared
Opening Shared Mailbox Read More »
