Vacation/Time Off
Vacations and other absences are an essential part of work, so we’re thrilled you’re thinking about taking some time off!
Payroll and Pay Periods
US-Based Team Members: To receive your paycheck via Direct Deposit, complete this form. The password for this form is in Keeper under the folder titled ‘All Accordians.’ The pay periods run 2nd – 16th, and 17th – 1st of each month. Accordus issues payments twice per month within 3 business days after the pay period
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Contractor Directory
This post details how to contact contractors on our team.
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Client Onboarding
These are the instructions we send to clients in order to get access to their systems. Only send instructions for the systems the client uses. Accounting QuickBooks Online – invite [email protected] as an “Accountant” Bank Accounts Processors Stripe Click on Business settings in the left panel Click Team Click New User Invite [email protected] as an
Quality Assurance (QA) Process
We use a Quality Assurance Process in all major steps of our work. Please review the various steps below to ensure we are creating the best content for our clients.
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Retrieving Contacts from Phone or Email
This process is used to retrieve contacts from clients when first establishing an email sending system. Back up phone by whatever means you usually use to back up the device. Identify where your contacts are stored. It is probably either iCloud or Gmail. The easiest way to see where they are is by logging into
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Team Leads: Assigning Website Tasks
Accordus can build or maintain websites for clients. Our preferred website building system is Squarespace. We can also build in WordPress or other platforms such as Wix. Read below for our new process regarding website tasks (updated August 14, 2024). Team Leads: Scope of Website Knowledge These are the items you are expected to know how
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Constant Contact: Overview
This is another email sending platform that is popular and used to send mass communications for clients. There are no limitations to the number of lists or audiences you can have. It is comparable to Mailchimp in pricing and billing is based on the number of total contacts only. Default settings to check when
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Client Selfie Videos
How to do the video: see walk-through here Set the camera on something (not someone holding it). Camera should be at chest-height. Camera should be horizontal (landscape) Stand in the shade. Make sure there isn’t a lot of background audio. Video should be 60-90 seconds. Getting close to 120 seconds will feel long, so target
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Adding AccordusTeam to New Client MailChimp Account
Mailchimp is Accordus’ preferred email sender. Most clients are located under our “AccordusTeam” login. Some clients have their own login that we share. If your client needs a new Mailchimp account set up, please contact Blaine Ledbetter, the lead communications coordinator. Watch this video to learn how to add AccordusTeam as a user
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